Olga Niederhaus is the Head of Client Experience at The Kusnacht Practice. She is responsible for supporting all teams in implementing and maintaining the highest quality and best client experience practices.
Originally Olga comes from Germany, where she did her Master’s Degree in Business Administration and got her first experiences as an auditor at KPMG. With a lot of valuable experience in her portfolio, including working for large insurance and consulting companies, she founded and grew two businesses in 2018, together with a partner. She is a passionate caregiver and enjoys building caregiver-centric relationships with clients.
Olga believes that The Kusnacht Practice is not just in the business of healthcare but also in making deep and lasting connections with clients. Olga’s empathy and agility help her provide clients with a holistic and comprehensive form of treatment. In addition to her mother tongue German, she speaks fluent English and Russian.