Paras Shah is the Senior Operations Manager at The Kusnacht Practice. In his role, he leads the Client Experience and the Continuing Care Teams and manages the day-to-day processes of the Operations department at The Kusnacht Practice.
Paras has extensive education, both from prestigious Universities and role-specific training. He has a Bachelor of Science in Business Information Systems and Decision Sciences from California State University and a Master in Leadership and Change Management from the York St. John University (UK).
Paras spent several years working with Swarowski in two senior roles – firstly as the Global Sales Operation Manager, and then a Senior Global Manager. In these roles, he championed the growth, expansion and prosperity of this luxury brand by refining internal processes and finding growth opportunities.
Paras is also qualified in Pedagogical Training and Teaching from the University of Oxford, and, in other roles, has helped train local blue-chip companies to improve their business operations and inter-cultural competencies.
He is passionate about bringing together his love for people business and his love for people. It’s these skills, experiences and business-like mindset that sees him responsible for the continuous improvement of a client’s stay during their time at The Kusnacht Practice.
Paras mother tongue is English, and he has a conversational level of German and Spanish.