Olha Liapkalo
Administrative Assistant
Olha is an Administrative Assistant at The Kusnacht Practice, bringing with her a strong background in the hospitality industry. Prior to this, she spent several years as a Front Office Agent with a prominent lifestyle hotel group in Munich, Germany, where she developed a deep understanding of guest relations and front-line service excellence.
In addition to her hands-on experience, Olha holds a certified trainer qualification in the hospitality sector, which reflects her commitment to professional excellence and continuous development within the industry. She is known for her exceptional organisational abilities, strong service orientation, and warm, professional demeanour.
Olha is fluent in German, English, Ukrainian, and Russian.
Olha is an Administrative Assistant at The Kusnacht Practice, bringing with her a strong background in the hospitality industry. Prior to this, she spent several years as a Front Office Agent with a prominent lifestyle hotel group in Munich, Germany, where she developed a deep understanding of guest relations and front-line service excellence.
In addition to her hands-on experience, Olha holds a certified trainer qualification in the hospitality sector, which reflects her commitment to professional excellence and continuous development within the industry. She is known for her exceptional organisational abilities, strong service orientation, and warm, professional demeanour.
Olha is fluent in German, English, Ukrainian, and Russian.